Frequently Asked Questions

Are telehealth sessions available?

Yes, we offer telehealth sessions.

How long does treatment take?

The length of treatment varies because everybody has different needs. At the onset of therapy, you will discuss your treatment goals with your therapist and will work toward a treatment plan.

Are sessions confidential?

Generally speaking, your sessions are completely confidential. There are a few legal exceptions to this rule, but you can assume that what you discuss with your therapist is kept private. Your therapist will discuss specific exceptions to this rule at the onset of therapy.

Do you accept insurance?

Yes, several insurance plans are accepted. If using insurance, you are responsible for paying your copay at every session.

At this time, we accept:

Aetna
Anthem Medi-Cal
Anthem Motion Picture Insurance
Cigna
Health Net / MHN
Health Net Medi-Cal
Optum / United Healthcare

Superbills are also available upon request.

Am I responsible for a copay?

Yes, we are required to collect your copay at every session.

What is your appointment cancellation policy?

Cancellations require at least a 48-hour notice. Otherwise, you are responsible for the total cost of the session.

What is your no-show policy?

If you do not show up for your scheduled appointment, you will be responsible for the total cost of the session.

Which approach do you apply in your psychotherapy practice?

We use a variety of approaches when providing psychotherapy services. We believe in creating a customized treatment plan for each client, because each client is unique.

What age ranges do you treat?

We treat children as young as 6 years of age. We also treat adolescents, adults, and the elderly.

Do you offer therapy in other languages?

Yes. We do offer therapy in Armenian.